


Fabric sample Fresh Ruby Raspberry (FRESH 08)
Do you have questions about customization? Contact us here!
Created especially for you. Shipping time is 2- business days.
30-day returns - simple and convenient. Details: return policy
Delivery across the UK and Europe - details: shipping policy
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Fabric sample Fresh Ruby Raspberry (FRESH 08)
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
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Customer Service
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FAQs
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Contact Us
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Product description
Collection: FRESH
Type: velvet
Composition: 100% PES
Weight: 270 g/m² ± 5%
Width: 144 cm ± 2 cm
Abrasion resistance: 81,000 cycles
Light fastness: 4-5
Color fastness to rubbing: 4-5 Dry and wet
Pilling resistance: 5
Flame retardancy: on request
Products made from Fresh:
- Upholstered Bed with Storage by Drevy
Returns
You have 30 days* from the date of receipt to return the product. To properly return a product, you must send an email to hello@pillovely.com with the subject line "RETURN #(order number)". The package is returned at the customer's expense to the address: Kościelna 17A, 34-123 Chocznia, Poland.
How to properly make a return?
1. Disassemble the product - if you assembled it, carefully disassemble it, preferably to the same state in which you received it.
2. Pack securely - use the original packaging or similar. Remember that the product must be well protected. If it is damaged, we will not be able to refund your money.
3. Take a photo - before shipping, take a photo of the packaged product and attach it to the return form.
4. Fill out the form.
5. Send back the product - within 30 days of submitting the return form to us. Arrange transport and send the package to the address: Kościelna 17A, 34-123 Chocznia, Poland.
When will I receive my refund?
As soon as the shipment reaches our warehouse and passes verification, we will issue a refund within 14 days of receipt.
* Personalized products are not returnable.
Official distributor
PILLOVELY.COM SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
Kościelna 17A, 34-123 Chocznia, Poland
Contact:hello@pillovely.com
FAQ
Need help? Check out our list of FAQs for more information.
Questions about this product
What is the best fabric for a sofa?
For sofa upholstery, consider velour, velvet or a solid woven fabric with water-repellent properties. Velour and velvet offer softness and an elegant look, while woven fabrics cope well with frequent use. A water-repellent finish reduces the absorption of liquids and makes removing everyday dirt easier.
What is velvet fabric?
Velvet stands out for its soft, rich texture and fine pile. Its surface can subtly reflect light or look matt, while providing a finish that is pleasant to the touch. Synthetic velvets offer good durability and easy care.
What is the most durable upholstery fabric?
Densely woven fabrics and synthetic chenilles and velours offer the greatest resistance to wear. Materials made of polyester or polyamide can achieve over 100,000 Martindale cycles, which demonstrates their high durability.
Which is better, velour or velvet?
Although velour and velvet belong to the same group of pile fabrics, they differ in appearance and texture. Velour is usually stretchy and matt, while velvet stands out for its smoother finish and subtle sheen.
What is the best fabric for a corner sofa?
Velour, solid woven fabric and chenille are a good choice for a corner sofa. Velour offers softness and an elegant look, woven fabric stands out for its durability, and chenille works well for everyday use. It is also worth looking for fabrics with a water-repellent finish or easy-clean technology.
What are the 3 types of upholstery fabric?
Popular upholstery fabrics are woven fabrics, plush fabrics and chenilles. Woven fabrics are hard-wearing with a visible weave, velour and velvet provide a soft finish, and chenille has a thicker, fluffy texture.
What material are the best sofas made of?
When choosing sofa fabric, consider its resistance to wear, ease of cleaning and comfort. Velour and velvet are soft, woven fabrics and chenilles stand out for their durability, and microfibre is practical to care for. Genuine leather is also durable but needs proper maintenance.
What should you look for when buying a corner sofa?
When choosing a corner sofa, its size and configuration matter most. The furniture should suit the size of your living room and the side it will stand on. It is also worth checking the parcel dimensions in advance and whether it can be carried into your home.
Orders and customer service
Can I consult my choice before placing an order?
Yes. If you are debating between models, fabrics, colours, sizes, or configurations, please contact our team. We will help you go through the key issues and ensure that the chosen piece of furniture will meet your needs.
Can you prepare a visualization of the furniture in my interior?
Yes. We can prepare a visualization of a selected piece of furniture in your interior. Just send us a photo of the room, its dimensions, and indicate the model, color, and fabric you are interested in. This will make it easier for you to assess the proportions of the furniture and its fit into the overall arrangement.
What if I'm unsure about the color or fabric?
You can order free fabric samples and check the material in your own home. A sample allows you to see the actual shade, texture, and how the fabric looks in daylight and artificial light. You can typically order up to 5 different samples.
Can I buy furniture on installments?
Yes. At Pillovely, you can take advantage of the option to purchase furniture online in installments. Available financing options will appear during checkout, allowing you to choose the solution best suited to your budget.
Can I order furniture delivery and assembly?
At the moment, carry-in and assembly (Pillovely Service) is available for deliveries within Poland only. Outside Poland, we deliver your furniture to the address given in your order – see our shipping policy for details. If you have any questions, our team will be happy to help.
What should I do if I need help after placing an order?
Our team remains at your disposal even after purchase. If you have questions about your order, fulfillment, delivery, or product, you can contact Customer Service at: 604 833 422. We will help you check the status of your case and advise on further steps.
What if I notice a defect or damage after receiving the furniture?
If you notice a defect, damage or other irregularity, you can submit a complaint to our team. It is helpful to have your order number, a description of the situation, and photos showing the problem ready. Based on this information, we will be able to efficiently verify your submission and propose a further solution.
Can I return the product I ordered?
In specific cases, it is possible to return a product in accordance with the store's current rules and regulations regarding distance selling. Personalized products are not returnable. Before making a purchase, it is advisable to familiarize yourself with the current return policy.
How do I know if the furniture will fit in the apartment?
Before purchasing, check not only the dimensions of the furniture itself but also the width of doors, corridors, stairwells, and elevators. If you're unsure, you can send us photos and dimensions of the space: we'll help assess if the chosen model will be suitable.
I still have concerns about placing an order – can someone help me?
Of course. You don't have to make decisions on your own. You can contact our Customer Service Office: 733 701 733 or directly Ms. Oliwia at: 604 833 422. We will help you choose a product, fabric, configuration, check delivery options, payment or visualization, and answer your questions before finalizing your purchase.

