Express Delivery

It is a courier service focused on delivering a parcel as quickly as possible – often within a few hours to half a day domestically, and usually within 1–2 days for longer routes or international shipments.

Standard shipping works well for cheaper or less urgent orders, when low cost matters most. Express shipping offers faster delivery, detailed tracking and a fixed delivery date, making it the better choice when time and customer satisfaction count.

With Pillovely express delivery, you can receive your order within Poland in as little as 24–48 working hours. The lead time depends on product availability and the delivery method chosen. The maximum time within Poland is 7 days.

Most products in stock can be sent by express. Information about fast delivery can be found directly on the product page.

Orders placed and paid for by a certain time on a working day can be dispatched the same day. Exact dispatch times are shown when placing your order.

As standard, express shipping is carried out on working days. The availability of weekend delivery depends on the carrier and the recipient’s location.

In the Pillovely shop, courier delivery within Poland (without carrying in) is free and is the basic option. However, delivery to a chosen room or additional services such as assembly are charged extra and are currently available in Poland only.

Yes, once your order has been dispatched, Pillovely sends you a tracking number. This lets you check the delivery status online at any time.

Pillovely delivers by express to most locations in Poland. Delivery times may vary by region.

In the event of a delay, you will receive updates on the status of your parcel. Pillovely customer service will also help you contact the carrier.

Whether you can choose a delivery time depends on the carrier’s available services. Some options may be available at checkout.

Pillovely express delivery lets you receive sleep and comfort products quickly, without a long wait. It is a convenient solution for anyone who needs their order as soon as possible.

The lead time depends on the chosen product and its availability. We always provide current updates on lead times, so you know exactly what stage your order is at. If you need a quick turnaround, please also check the Express Delivery tab.

If the order has not yet been submitted for processing, please contact us as soon as possible. We will check if it is still possible to make changes.

Yes. We can make sofas, corner sofas, and upholstered beds in any fabric available in our offer. This allows you to match the color and texture of the material to your interior. Please note that furniture made in personalized fabric is not returnable.

It's worth checking the marking and drawing of the specific model. If you're unsure which side to choose, send us a photo or a simple room plan, and we'll help you select the right variant.

No. The sleeping function and bedding container depend on the specific model. All available features can be found in the description of the selected product.

It is worth choosing a material that is easy to clean, resistant to abrasion, and everyday use. For pet owners, fabrics that minimize fur embedment and snags will also work well.

Yes. We invite you to our showroom at Adama Mickiewicza 27 in Wadowice. There, you can see selected models, check their comfort, and compare available fabrics and colors.

Yes. At every stage, we inform the client about the most important issues related to order fulfillment, including the current lead time, status, and planned delivery. If any changes occur, we also communicate them on an ongoing basis.

This depends on the product's construction. Sofas, corner sofas, beds, and other furniture may be delivered in several parts that need to be assembled on-site.

Yes. Pillovely sells and delivers to 11 markets. The possibility and cost of transport depend on the product and the destination country. If you want to order furniture abroad, please contact us and we will check the available delivery options.