Frequently Asked Questions
Questions about this category
How do you choose home accessories?
The most important thing is to consider the style of the interior. That is what determines the materials of the decorations – depending on whether you want to give the space more character, lightness or a special atmosphere. Matching the accessories in terms of colour is just as important.
Which accessories suit a living room?
Living room accessories should highlight the character of the room and create a warm, pleasant atmosphere. Textiles such as cushions, throws and curtains are particularly important, along with house plants, wall decorations such as posters and mirrors, and atmospheric lighting in the form of candles, lanterns or lamps. Decorative trays, vases and elegant gold details are also popular choices.
How can you make a room cosier?
Go for a warm colour palette – beiges, browns, rust orange and olive green, which promote calm and harmony. Choose natural materials such as wood, wicker, cotton and linen, as they create a cosy feel. And do not forget lighting – soft, warm light from lamps and candles creates a special atmosphere.
What bedroom accessories does Pillovely offer?
Pillovely offers accessories that support sleep comfort and bedroom aesthetics, such as covers, blankets, protectors, pillow accessories and textiles for everyday use. The products are designed with comfort and functionality in mind.
Do bedroom accessories affect sleep quality?
Yes. Well-chosen accessories, such as soft covers, breathable materials or comfortable textiles, can improve thermal comfort and comfort during sleep.
How do you choose accessories for a modern bedroom?
It is best to choose accessories in a coordinated colour scheme and made from high-quality materials. Neutral colours and minimalist textiles suit modern bedroom designs well.
Are Pillovely accessories easy to care for?
Most Pillovely accessories have been designed for everyday use and easy care. Detailed washing and care instructions are provided with each product.
Which materials are best for bedroom accessories?
Breathable materials that are pleasant to the touch, such as cotton, microfibre or velour, are most often recommended. The choice of material depends on your preferences for softness and sleeping temperature.
Orders and customer service
What is the order fulfillment time?
The lead time depends on the chosen product and its availability. We always provide current updates on lead times, so you know exactly what stage your order is at. If you need a quick turnaround, please also check the Express Delivery tab.
After placing an order, can I change the fabric, color, or configuration?
If the order has not yet been submitted for processing, please contact us as soon as possible. We will check if it is still possible to make changes.
Can I choose any fabric for an upholstered piece of furniture?
Yes. We can make sofas, corner sofas, and upholstered beds in any fabric available in our offer. This allows you to match the color and texture of the material to your interior. Please note that furniture made in personalized fabric is not returnable.
How to choose the corner sofa side – right or left?
It's worth checking the marking and drawing of the specific model. If you're unsure which side to choose, send us a photo or a simple room plan, and we'll help you select the right variant.
Do all sofas and corner sofas have a sleeping function and a storage compartment?
No. The sleeping function and bedding container depend on the specific model. All available features can be found in the description of the selected product.
Which fabric should I choose if I have children or pets?
It is worth choosing a material that is easy to clean, resistant to abrasion, and everyday use. For pet owners, fabrics that minimize fur embedment and snags will also work well.
Can I see Pillovely furniture live?
Yes. We invite you to our showroom at Adama Mickiewicza 27 in Wadowice. There, you can see selected models, check their comfort, and compare available fabrics and colors.
Will I be kept informed about the progress of my order?
Yes. At every stage, we inform the client about the most important issues related to order fulfillment, including the current lead time, status, and planned delivery. If any changes occur, we also communicate them on an ongoing basis.
Will the furniture be delivered as a whole?
This depends on the product's construction. Sofas, corner sofas, beds, and other furniture may be delivered in several parts that need to be assembled on-site.
Do you ship furniture outside of Poland?
Yes. Pillovely sells and delivers to 11 markets. The possibility and cost of transport depend on the product and the destination country. If you want to order furniture abroad, please contact us and we will check the available delivery options.































