


Fabric sample Bella Taupe Gray (BELLA 15)
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Created especially for you. Shipping time is 2- business days.
30-day returns - simple and convenient. Details: return policy
Delivery across the UK and Europe - details: shipping policy
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Fabric sample Bella Taupe Gray (BELLA 15)
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
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Customer Service
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FAQs
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Contact Us
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Product description
Collection: BELLA
Type: braid, chenille
Composition: 100% PES
Weight: 400 g/m² ± 5%
Width: 142 cm ± 2 cm
Abrasion resistance: 80,000 cycles
Light fastness: >5
Color fastness to rubbing: 4-5 Dry and wet
Pilling resistance: 4-5
Flame retardant: YES
Returns
You have 30 days* from the date of receipt to return the product. To properly return a product, you must send an email to hello@pillovely.com with the subject line "RETURN #(order number)". The package is returned at the customer's expense to the address: Kościelna 17A, 34-123 Chocznia, Poland.
How to properly make a return?
1. Disassemble the product - if you assembled it, carefully disassemble it, preferably to the same state in which you received it.
2. Pack securely - use the original packaging or similar. Remember that the product must be well protected. If it is damaged, we will not be able to refund your money.
3. Take a photo - before shipping, take a photo of the packaged product and attach it to the return form.
4. Fill out the form.
5. Send back the product - within 30 days of submitting the return form to us. Arrange transport and send the package to the address: Kościelna 17A, 34-123 Chocznia, Poland.
When will I receive my refund?
As soon as the shipment reaches our warehouse and passes verification, we will issue a refund within 14 days of receipt.
* Personalized products are not returnable.
Official distributor
PILLOVELY.COM SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
Kościelna 17A, 34-123 Chocznia, Poland
Contact:hello@pillovely.com
FAQ
Need help? Check out our list of FAQs for more information.
Questions about this product
What are the 3 types of upholstery fabric?
Popular upholstery materials include durable woven fabrics, delicate velours and velvets, and soft chenilles with their characteristic plush texture.
What is the most durable upholstery fabric?
The most durable upholstery materials include tightly woven fabrics and synthetic velours with polyester or polyamide. In the Martindale test, they often achieve from 50,000 to over 100,000 cycles. Their durability depends mainly on the density of the weave and resistance to stretching, not solely on the thickness of the fabric.
What are the best upholstery fabrics?
Good upholstery fabrics should be durable, abrasion-resistant and easy to clean. It is worth choosing materials with a Martindale result of over 50,000 cycles, e.g. velours, velvets, bouclé and tightly woven fabrics.
What is the most fashionable upholstery fabric?
It is worth choosing upholstery fabrics that are durable, abrasion-resistant and easy to keep clean. Materials achieving over 50,000 cycles in the Martindale test work well, such as velour, velvet, bouclé and densely woven fabrics.
What is the abrasion resistance of upholstery fabrics?
A fabric’s abrasion resistance shows how well it copes with friction and everyday use. It is measured in the Martindale test, during which the material is rubbed repeatedly under a set pressure. The higher the number of cycles, the more durable and wear-resistant the upholstery.
What is the best material for corner sofa upholstery?
For corner sofa upholstery, it is worth choosing water-repellent fabrics such as velour, velvet or a durable weave. A good material should achieve over 45,000 cycles in the Martindale test and be easy to clean. How the sofa will be used also matters, especially if there are children or pets in the home.
What fabric weight is right for a sofa?
The most commonly recommended weight for sofa upholstery fabric is 300–500 g/m². Such material stands up well to everyday use, but its durability is also determined by a tight weave and high abrasion resistance.
What does the label “100 PES fabric” mean?
The label 100% PES indicates that the material is made entirely of polyester fibres. It is a synthetic fabric produced from chemical raw materials, and the abbreviation “PES” refers specifically to polyester.
Orders and customer service
Can I consult my choice before placing an order?
Yes. If you are debating between models, fabrics, colours, sizes, or configurations, please contact our team. We will help you go through the key issues and ensure that the chosen piece of furniture will meet your needs.
Can you prepare a visualization of the furniture in my interior?
Yes. We can prepare a visualization of a selected piece of furniture in your interior. Just send us a photo of the room, its dimensions, and indicate the model, color, and fabric you are interested in. This will make it easier for you to assess the proportions of the furniture and its fit into the overall arrangement.
What if I'm unsure about the color or fabric?
You can order free fabric samples and check the material in your own home. A sample allows you to see the actual shade, texture, and how the fabric looks in daylight and artificial light. You can typically order up to 5 different samples.
Can I buy furniture on installments?
Yes. At Pillovely, you can take advantage of the option to purchase furniture online in installments. Available financing options will appear during checkout, allowing you to choose the solution best suited to your budget.
Can I order furniture delivery and assembly?
At the moment, carry-in and assembly (Pillovely Service) is available for deliveries within Poland only. Outside Poland, we deliver your furniture to the address given in your order – see our shipping policy for details. If you have any questions, our team will be happy to help.
What should I do if I need help after placing an order?
Our team remains at your disposal even after purchase. If you have questions about your order, fulfillment, delivery, or product, you can contact Customer Service at: 604 833 422. We will help you check the status of your case and advise on further steps.
What if I notice a defect or damage after receiving the furniture?
If you notice a defect, damage or other irregularity, you can submit a complaint to our team. It is helpful to have your order number, a description of the situation, and photos showing the problem ready. Based on this information, we will be able to efficiently verify your submission and propose a further solution.
Can I return the product I ordered?
In specific cases, it is possible to return a product in accordance with the store's current rules and regulations regarding distance selling. Personalized products are not returnable. Before making a purchase, it is advisable to familiarize yourself with the current return policy.
How do I know if the furniture will fit in the apartment?
Before purchasing, check not only the dimensions of the furniture itself but also the width of doors, corridors, stairwells, and elevators. If you're unsure, you can send us photos and dimensions of the space: we'll help assess if the chosen model will be suitable.
I still have concerns about placing an order – can someone help me?
Of course. You don't have to make decisions on your own. You can contact our Customer Service Office: 733 701 733 or directly Ms. Oliwia at: 604 833 422. We will help you choose a product, fabric, configuration, check delivery options, payment or visualization, and answer your questions before finalizing your purchase.

